Rescue Data Recovery Services
Defend against data loss with Rescue Data Recovery Services.
Secure your data
Peace of mind for you and your customer when the unthinkable happens.
Data recovery can be costly. That’s why most Seagate® drives now include Rescue Data Recovery Services. Defend your data — and your budget — against unexpected data loss for any mechanical, accidental or natural disaster.
With Rescue Data Recovery Services, you get:
With Rescue Data Recovery Services, you get:
- Access to a team of world-class data recovery experts
- One in-lab data recovery attempt
- An encrypted storage device containing your recovered data if recovery is successful
- An industry-leading 95% success rate for in-house SSD and HDD data recovery
Seagate Hard Drives available from PureTech
Seagate Skyhawk Surveillance Hard Drive (HDD) with 2TB Storage
Seagate Skyhawk Surveillance Hard Drive (HDD) with 4TB Storage
Seagate Skyhawk Surveillance Hard Drive (HDD) with 6TB Storage
Seagate Skyhawk Surveillance Hard Drive (HDD) with 8TB Storage
Seagate Skyhawk Surveillance Hard Drive (HDD) with 10TB Storage
Seagate Skyhawk Surveillance Hard Drive (HDD) with 12TB Storage
What is Data Recovery?
Data recovery is the process of salvaging data from corrupted or damaged storage media devices, such as HDDs, SSDs, or flash drives. This corruption could stem from physical damage to the hardware itself or logical damage to the internal filing system. In all scenarios, the objective is to copy all files stored within the damaged device to a new, accessible device or restore the original device to working order.
The method by which data is recovered depends on several factors, including the age of the device, the sophistication of the hardware, and the extent of the storage device failure. If the damage is physical, data recovery experts will attempt to repair the device by replacing affected hardware components. In the case of logical damage, specialized software that can clone raw data and copy it to a new device may be employed.
The method by which data is recovered depends on several factors, including the age of the device, the sophistication of the hardware, and the extent of the storage device failure. If the damage is physical, data recovery experts will attempt to repair the device by replacing affected hardware components. In the case of logical damage, specialized software that can clone raw data and copy it to a new device may be employed.
Data Recovery Process
Contact Seagate customer support with the details of your data loss. After that, they’ll send you a prepaid shipping label, so you can send your damaged drive to the lab.
The estimated turn-around time is typically 30 business days from the time your media is received at their lab. The actual turn-around time may vary due to the severity of the damage, local regulations, parts backlogs, shipping delays, etc.
You’ll receive your recovered data on an encrypted storage device if the recovery attempt is successful. Otherwise, your damaged drive will be returned to you in the mail.
The estimated turn-around time is typically 30 business days from the time your media is received at their lab. The actual turn-around time may vary due to the severity of the damage, local regulations, parts backlogs, shipping delays, etc.
You’ll receive your recovered data on an encrypted storage device if the recovery attempt is successful. Otherwise, your damaged drive will be returned to you in the mail.
